Freight

Australia Wide Shipping

Regular Delivery & Production Schedules

Most purchase orders are delivered within 2-3 weeks, inclusive of artwork, production and delivery. Production and delivery schedules are as follows;

Standard Production Schedule

  • Unbranded Products (orders before 12.30pm) – dispatched the same day.
  • Branded Products – two weeks for standard orders until dispatch.

Please allow for 2 to 3 weeks for custom printing production, more if the order is indent. The precise time frame will be confirmed when you make an enquiry with us, or if you place a purchase order with us. Once the products are personalised and produced, they will be shipped directly to your supplied street address. We do not service PO boxes no do we deliver via Australia Post.

It normally takes 2 to 3 weeks for your order to arrive with standard delivery (although it might be faster or slower depending on stock availability). In this time, we check your design and the final product to make sure everything looks ok. 

Because we send your products as soon as they’re ready, you might receive items separately. If you don’t see all your products in the first package to arrive, expect another package to come with your remaining products. We choose the carrier based on the products you’ve purchased, your address and the size and weight of your order.

Australia Wide Shipping For Promotional Products

At Direct Outlet Promo, we custom brand and ship promotional items to any location nationally. This includes every major city as well as regional and remote areas, all via the use of 3rd party couriers. We only utilise the fastest and most reliable couriers in Australia. Our preferred courier partners are:

  • TNT
  • Allied Express
  • Startrack
  • Couriers Please

If required we can also assist with a warehouse pickup option if you would prefer. Please contact us to arrange a direct pickup.

Standard Delivery Schedule

The delivery schedule, once the product is completed, will vary depending on your location. Please refer to the table below for guidance:

LocationEstimated Courier Delivery Times
New South Wales Same-Day or Next Day Delivery
New South Wales (regional) 5 days
Victoria Same-Day or Next Day Delivery
Victoria Regional 5 days
Queensland 2 days
Queensland Gold Coast 2 days
Queensland Regional 5 days
Canberra 2 days
South Australia 5 days
Western Australia 5 days
Northern Territories 5 days
Tasmania 5 days

Fast Express Delivery

Do you have an urgent event? We can express produce your promotional products and then deliver them quickly for an additional charge. For our express service, we can have products delivered to you within five working days (or even sooner if required). Certain exclusions may apply.